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Bill Gosling has worked in customer contact, collections and recovery since 1955, with delivery teams in North America, the UK, India and the Philippines. Bill Gosling Voice brings that experience to AI: voice agents, real-time assist for human teams and quality scoring on every conversation, all running on Spine, a governed agent platform where every consequential action is checked by policy or a named person and recorded on a tamper-evident audit chain. Clients can use the software alone or pair it with Bill Gosling people who own the outcome. Learn more at voice.billgosling.ai.
I’ve moved. Can you update my mailing address?
Of course. I’ve verified your identity. What is the new address?
Seven decades in customer contact, collections and recovery.
North America, the UK, India and the Philippines.
One governed agent platform: Agent Studio, simulation and evaluation, write gate, audit chain, model router and Compliance Center.
VoiceAI autonomous voice agents, LiveAssist real-time assist, NEQQO operations intelligence and Auto QA on every conversation.
Mapped to one common control set, including NIST AI RMF, SOC 2, PCI DSS, India DPDP and US debt collection rules.
Open-weight models on our own GPU capacity in Google Cloud and commercial models, with data residency options including India.
We are happy to explain how the platform works and show it live for journalists and analysts. Clients and prospects can book a demo directly.