Company · Partners
Partners

Bring governed AI agents to the contact centers you already serve.

Your clients want AI on their calls without new compliance risk. We supply the agents, the platform that governs them and, where it helps, the people who run them. You bring the relationship, the systems knowledge or the channel.

Ways to partner

Three kinds of partner, one platform.

Each partnership is shaped around what you do best. The governance underneath stays the same for every client.

01

Technology and CCaaS partners

Telephony, contact center platforms, CRMs and data

Connect your platform to Spine over SIP and WebRTC, APIs, webhooks or MCP connectors, so VoiceAI can answer and place calls and LiveAssist can sit beside the human agents already on your system. Why it matters: your customers add governed AI without ripping out what works.

02

Systems integrators and consultancies

Design, integration and change

Lead the transformation program while Spine supplies the agents, the write gate, the audit chain and the Compliance Center. Why it matters: you deliver AI into regulated operations with controls your client’s risk team can sign off.

03

Resellers and referral partners

Introductions and resale

Introduce Bill Gosling Voice to contact center leaders in banking, lending, collections, insurance, healthcare and utilities, or resell it as part of your own offer. Why it matters: you add a proven, governed product to your portfolio without building one.

What partners get

A platform your clients can trust and a team behind it.

We want partners who can put agents live safely. So we give you what we use ourselves.

  • A named contact at Bill GoslingOne person who knows your business and answers your questions.
  • Access to Agent Studio and simulationBuild and test agents against synthetic callers before any customer hears them.
  • Technical enablementGuidance on telephony, CRM, payment and knowledge integrations, including MCP and webhooks.
  • Governance you can showWrite gate, audit chain and compliance mappings your client’s auditors can inspect.
  • People when you need themBill Gosling supervisors, QA leads and specialists can own outcomes alongside the software.
  • Joint pilotsStart with one call type for one client and grow from evidence.
spine·voice // partner integration · sandboxtenant demo_
Agent Studio · partner_service_inbound v3sandbox
Call arrives over SIPpartner telephony
Look up customer in CRMread · API
Resolve or answer from knowledge baseMCP tool
Close and summarizeCRM note
Account changegated
row-level isolation per client · audit chainedSimulate
Partner integration flow, sample sandbox · rendered by spine·voice
How it starts

From first conversation to first live call.

01 · Talk

Tell us about your clients

Which industries, which call types and which systems. We say plainly where we fit and where we do not.

02 · Build

Prove it in a sandbox

We connect a demo tenant to your stack and run simulated calls on a real use case.

03 · Launch

Pilot with one client

A small share of live traffic first, ramping only when quality and compliance scores hold.

Partner with us

See what you would be offering your clients.

Book a demo and we will run a live call, a handover to a person and the audit record it leaves, then talk through how we would work together.